At New Commonwealth Natural Gas, Inc. (NCNG), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. We ask that you read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
Our website will ask you for personal information such as; your name, address, email address, natural gas account number, and payment information. Other information may have to be entered as well to personally identify you as an individual. This may include information you provide at the time of registration.
NCNG has partnered with Nexbillpay to process your payments. When you submit a payment through the NCNG portal, you also give Nexbillpay consent to access your personal information. Nexbillpay’s Privacy Policy may be viewed through our website.
You have the ability to access, modify, verify, correct, or delete any of your personal information collected through our website. A user’s manual is available for viewing and answering any questions you may have about navigating our payment portal.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. If we make changes, we will notify you by revising the bottom of this policy. We suggest you review this policy whenever you access our website to stay informed about our information practices and the ways you can help protect your privacy.
If you have questions related to this policy or any other questions or concerns that NCNG may have failed to address, please contact us at 270-335-3116.
Effective: September 4,2020
