MT. STERLING WATER & SEWER SYSTEM
Privacy, Billing, Terms of Use, and Contact
MT STERLING WATER & SEWER SYSTEM is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online. MT. STERLING WATER & SEWER SYSTEM Terms and Conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.
In addition, MT STERLING WATER & SEWER SYSTEM will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information.
No Sharing of Personal Information -
MT STERLING WATER & SEWER SYSTEM never sells, rents, leases or exchanges your personal information with other organizations. MT STERLING WATER & SEWER SYSTEM assures you that the identity of all who contact us through this Web site will be kept confidential. MT STERLING WATER & SEWER SYSTEM may occasionally send mailings on behalf of other organizations or ministries when their interests align with MT STERLING WATER & SEWER SYSTEM.
Security -
MT STERLING WATER & SEWER SYSTEM is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. MT STERLING WATER & SEWER SYSTEM uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted MT STERLING WATER & SEWER SYSTEM employees who have been specially trained in processing this information.
Children's Online Privacy -
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
Billing Policy -
We accept Visa, MasterCard, and Discover. All online payments are processed directly by NexBillPay. Credit card numbers are protected with a high level of encryption when transmitted over the Internet. MT. STERLING WATER & SEWER SYSTEM does not have access to your credit card details. If payment is successful, NexBillPay will confirm that your payment was completed. If unsuccessful, NexBillPay will advise that your payment has failed. MT. STERLING WATER & SEWER SYSTEM will not be advised why a payment has failed, therefore, you should contact your credit card provider for details. All amounts and figures are listed in US Dollars.
Account Policy -
MT STERLING WATER & SEWER SYSTEM reserves the right to de-activate or remove any user accounts without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.
Contacting Us -
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment, please contact us at 1-859-498-0166 during office hours Mon - Fri (8am - 4:30pm EST).
Our mailing address is:
MT STERLING WATER & SEWER SYSTEM
PO BOX 392
Mount Sterling, KY 40353